We consider the protection of personal data to be part of responsible operations. Below, we explain how PLUS Hospitality s.r.o. handles the personal data of website visitors, partners and people who contact us.
1. Who is the data controller
The data controller is:
PLUS Hospitality s.r.o.
Přívozní 1562/1, Holešovice, 170 00 Prague 7
Company ID: 216 12 102
Tax ID: CZ21612102
a company registered in the Commercial Register maintained by the Municipal Court in Prague, file No. C 403896.
For matters relating to personal data protection, you may contact us at info@plushospitality.cz.
2. What data we process
Depending on the circumstances, we may process in particular:
- your first name and surname;
- your email address;
- your telephone number, if you provide it to us;
- the name of your company or organisation;
- the content of your message, enquiry or other communication;
- information related to business cooperation;
- technical information about the use of the website and cookies, to the extent described below.
You provide us only with data that is appropriate for the purpose of your contact or cooperation with us.
3. Why and on what basis we process data
We process personal data in particular for the following purposes:
- handling your question, enquiry or proposal for cooperation;
- communicating with business partners, suppliers and persons interested in our services;
- preparing, entering into and performing contractual relationships;
- complying with legal obligations, in particular in the areas of accounting, taxation and the protection of legal claims;
- ensuring the security, functionality and basic evaluation of website operation.
Depending on the specific situation, the legal basis for processing is in particular taking steps prior to entering into a contract or performance of a contract, compliance with a legal obligation, our legitimate interest in proper business communication and the protection of rights, or your consent.
If processing is based on consent, you may withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
4. Who may be given access to data
Only persons who need personal data to ensure our activities have access to it, and only to the extent necessary.
Where justified, data may be made available to our contractual partners and processors, in particular providers of:
- hosting, website administration and technical support;
- email and communication services;
- accounting, legal or IT services;
- tools necessary for the operation and security of the website.
These parties may process data only in accordance with our instructions, to the extent necessary for the service provided and while maintaining an appropriate level of personal data protection.
5. Transfers of data outside the European Economic Area
We primarily process personal data in the European Economic Area. If, in an individual case, data is transferred outside the European Economic Area, this will take place only subject to the conditions laid down by data-protection legislation and with appropriate safeguards in place.
6. How long we retain data
We retain personal data only for as long as necessary for the relevant purpose:
- data from a standard enquiry or contact form, usually for no longer than 12 months after the communication has ended;
- data necessary for a contractual relationship, for the duration of that relationship and thereafter for the period necessary to protect legal claims;
- accounting and tax records, for the period laid down by the relevant legal regulations;
- data processed on the basis of consent, until consent is withdrawn or the purpose for which it was given ceases to exist.
Where longer retention is necessary to comply with a legal obligation or to protect our legal claims, data may be retained for a longer period.
7. Your rights
In connection with the processing of personal data, you have the right to:
- request access to personal data;
- request rectification of inaccurate data or completion of incomplete data;
- request erasure of data where there is no legal basis for its further processing;
- request restriction of processing;
- object to processing based on legitimate interests;
- request data portability in cases provided for by law;
- withdraw consent where processing is based on consent;
- lodge a complaint with the Czech Data Protection Authority (Úřad pro ochranu osobních údajů).
You may exercise your rights by email at info@plushospitality.cz. We will respond to your request without undue delay and no later than within the period laid down by applicable law.
8. Cookies and website operation
The website uses technical and necessary cookies required for its proper operation, security and basic functions.
We use analytical, functional or marketing cookies only if you give us consent through the cookie banner. You may change your choice at any time in the cookie settings.
Further information about specific types of cookies and their retention periods is available in the cookie settings on this website.
9. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, misuse or disclosure.
However, no system can guarantee absolute security. If a security incident occurs, we will act in accordance with legal requirements and take measures to limit its impact.
10. Changes to this policy
We may update this policy as appropriate, in particular when our services, technologies or legal obligations change. The current version is always published on this page.
This policy is effective from 28 August 2026.